About Ant Hodges

Christian Businessman, father of two, husband of one. Expertise in digital marketing, graphic / web design and email marketing

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Jan 15

Just to be clear on something...

...we are also supporting this event.

Fit for Business - Link to story where the only sponsor mentioned is Mercedes. No mention of us or indeed Cats Solutions.

If you send a news story to a journalist with key information on the sponsors of the event, do expect them to be cut out of the loop. No. Unfortunately it has been and I had to say something here to let you all know.

Sponsorship is another great way to market your organisation.

There are many charities, smaller businesses, football clubs etc that all could do with either a little more cash in thier pocket (couldn't we all?) or help with skills that they don't have, so can't deliver without your help.

If you have the skills to lend in trade off for splashing you name all over the place then - how many people will see this? How many people will also say... "They must be kind people to be helping them out" - it builds a good view of your business in the eyes of the public.

Task for next week:

Find a charity this year that is looking for help and assistance that you can lend your services to or support financially. Put a page on your website about them, get your logo on thiers and away you go.

If you approach the more local based organisations, most will jump at the chance for help if they lack the skills you posses. The larger charities are harder to break into... but obviously more rewarding in terms of marketing opportunities.

Report back and tell me how you get on.

Filed under  //   Advice   Charity   Creative Rush   Marketing   Sponsorship  
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Dec 02

Seasonal Marketing

ChristmasThe businesses that think about their Christmas marketing as late as August might not cut it! "LATE" I hear you scream... "that's early!"
 
When you look at retail, planning a season like Christmas starts at least 18 months ahead.
 
Why do so many businesses only think about Christmas a few weeks before?
 
If retail rely on Christmas for aprox. 70% of profits why do businesses not try and tap into this also? If it is the season to be jolly, then jolly well get on with it early.
 
The main reason for this lack of proactiveness is lack of strategy and planning.
 
If there is one piece of advice I could get £1 for everytime I said it, it would be "plan & strategise" - be proactive rather than reactive. I would then have my own pad on a beach somewhere in the sun with my yacht parked up on the quay.
 
Most small businesses are just going about making their widgets and trying to get as many people as possible to buy them. They are not in the business of being marketing experts. Planning should be done by the marketing specialist with 12, 18, 24 month aims. These should be reviewed regularly and measured with the delivery of any marketing activity. If you can't measure it then it is not worth doing.
 
Outsource your marketing or get a non-executive director on board. Someone who is a specialist (like me?LOL!)
 
Forget Christmas 2008 now - you've missed the boat - focus on the year ahead in 2009 and where you want to be.
 
Marker penGet a marker pen and a sheet of paper now - go on!
 
Write down 3 aims that you want to go for in 2009 - goals that are not easy to achieve but at the same time are not impossible. Stick this on the wall next to your desk and go for it. Writing them down will keep the clear in your mind and will foster the minimum level of focus you need.
 
My final point - don't just throw mud at the wall hoping some will stick, be tactical and strategic about your marketing efforts in 2009.

Filed under  //   Christmas   Creative Rush   Marketing  
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Nov 29

Did you use a template to build your website?

Thoughts on ready-made web templates

On the surface of things, ready-made web templates are often sold as one of the most cost effective way of building a website for your business or organisation and the ideal option for the novice webmaster or site owner.

However - things are not always as they seem when using templates yourself or used by your developer. There are some difficulties that you may stumble across that you should be aware of before you decide to use one over the skills and experience of our web design team at Creative Rush.

The Back-End

The one problem that will first hit you is that the template will need editing. Not a really big problem as there are 100's of web editing programmes available for you use, many of them are free and some even built into internet browsers. The issue arises when you look at that code and think 'Ahhhhhhh! What is that!?' Unless you have any experience with looking at HTML code, or whatever language it has been written in, you may get stuck.

However depending upon the web editing programme that you choose, you may find that it has wizards and walkthrough's to help you in amending the code in the template. Some editors even have predictive text coding built in - but for most of these you will have to pay for them.

Using the wizards and prebuilt functions in many of the web editors results in your website becoming clogged with 'fat' that you don't need - code that just isn't required and code that can cause your site to slow down or even become less search engine optimised. Try to keep you code as lean and 'fat free' as you can.

The other drawback of using a different editor than that used by the creator of the template is that the site may not even display properly in it. The editor may not support the technology or language used to build the site and as such becomes useless.

The Front-End

Once you have your web editor sorted and understand how the back-end code works the graphics within the template will need to be changed. Most templates that you can buy come with Photoshop or Fireworks created graphics. You will need to have a program that will read and edit these or one to recreate the images you want to use on your site. Some of these are not cheap but again free software is available for this purpose.

Today the best templates that you can buy, which is now most of them, use external style sheets. These again will need editing to enable you to change the template design but be mindful that if you don't change enough, if someone else buys the same template, your site look very similar. Bear in mind that a good knowledge of Cascading Style Sheets (CSS) will be required for you to do this and also to ensure that what you change has no impact on the design, layout or structure of the site in the many browsers that are out there. A 10 pixel margin in one browser may be a 20 pixel margin in another!

Things to consider

I would recommend that if you choose to develop your site using a template solution, either by doing this yourself or paying someone to do this, always choose a template that uses, HTML navigation and CSS for layout and structure.

Unless you know what you are doing, try to avoid templates that use JavaScript or images for navigation, are web editor specific (for example Microsoft FrontPage or Adobe DreamWeaver) and avoid at all costs sites that use frames.

Normally forgotten

Most templates are built by designers or developers that forget to include anything other than the page names in the meta tags. A meta tag is text written in the code of a web page in order to provide information to a search engine about the contents of the page. This is hidden from the visitors to your site but is very important. Just because you can't see it when viewing your site, does not mean that it is not important.

What is the alternative?

There are a couple. When you look at getting a website up and running you need to buy the right domain name (web address) and choose the right hosting provider - there is a lot of leg-work to be done here but that is a story for another day. Once you have you domain hosted by the provider of your choice you may find that they have a 'web builder' application. Similar to the template option this will allow you create a web page using pre-defined templates. The limitations with this is that you may find that you can't do exactly what you want and put things where you want them on the page!

A Content Management System (CMS) is a collection of tools specifically designed for the creation, editing, organising and deletion of information from a web site. The major plus is that in most cases a CMS requires little or no knowledge of HTML coding in order to create new web pages. Free CMS systems are available and may be installed on your hosting when set up. Some of the more advanced CMS's (the ones you normally have to pay for) allow for a completely bespoke design to be built into it, enabling full control over the design, structure and use of the site. This is normally done by the company that you are buying the CMS from.

Another solution is to have a web development agency to design, and maintain if required, a bespoke site for you. This clearly gets you exactly what you want, how you want it and more often than not gets you a completely unique site that will look and feel like no other.

So what?

Kevin Roberts, CEO Worldwide at Saatchi and Saatchi says "We have moved away from an Attention economy, into an Attraction economy." This means that we must focus on the engagement and emotional connectivity with our consumers. We need to think less about being irreplaceable but become much more irresistible.

If we look across the internet and find that we are moving from website to website, seeing similar designs, layouts, royalty free stock images used on websites, then it all merges into one and no one stands out. How can you start to nurture a relationship with your consumers if firstly they have no interaction with your site as they have seen dozens like it and it does not engage them?

Be different - move away from templated design if you can. Avoid the pitfalls of looking like others in your marketplace. Rather than think about the return on investment, 'Oh its only £10 for a template and I can get that hosted for £1.50 a month', think about your return on involvement. In todays fast paced economy it's all about the inspirational customers that will talk about your site to others, rather than being able to shout from the rooftops that you have 1000's of visitors to your site day in day out.

Creative Rush

If you would like to know more about how our web design team at Creative Rush can help deliver you an individual site that will work for you and your business - get in touch today

Filed under  //   Creative Rush   Web design  
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Nov 28

Top tips for marketing success

Keep your eyes firmly on the target
  • Narrow your focus
  • Try not to be all things to all people
  • Find your target market and stick to it
  • Don't be swayed by the little jobs you know you can do when you need to focus on what you really want to be doing

Tell people what makes you different
  • Serve in a tight niche market
  • How are your services/products packaged together
  • The value you place on a belief system or cause, such as the environment or religious persuasion
  • The work ethic you foster internally with you staff - encouraging and relaxed or dictatorial and stressful
  • The price of your products or services 

Create products or packages
  • These help to define how people will relate to and makes engagement with your brand easier
  • Increase the chance of people remembering what you do
  • Create products or packages from a number of services that you offer. e.g: garden design + supplier procurement + onsite project management = complete package
  • It helps to generate something bigger that just one service that you provide
  • Use levels, stars, platinum - gold - silver etc

Pull together a marketing tool kit
  • Brochures
  • Website/s
  • HTML email newsletters
  • Adverts ready to go into business / trade press
  • Leaflets detailing offers you can make
  • A library of your own stock photos (Products / portraits etc)
  • Networking membership
  • Client list (customer relationship management process)
  • A list of prospects/people you want to work with
  • Exhibition stands and roller banner stands

Start at least 3 of these lead generators
  • Advertising
  • Networking
  • Referral systems
  • Public relations
  • Web blogs (as part of or separate to your website)
  • Free seminar events with strategic partners
  • Pay per click advertising (Adwords)

Divide and conquer
  • Get a website that has auto subscription to regular emails / newsletters you send out
  • Use an automated email subscription service to send these emails, manage the bounces and unsubscriptions etc
  • Automate electronic products in terms of purchase and delivery direct from your website
  • Get listed - Sort out your search engine listings by optimising your website design and content (Speak to an SEO expert for this work! Your web team may think they know what they are doing but SEO guys and girls are experts for a reason.)

Prioritise your time
  • You are in business to do what you do, not to become a marketing expert
  • Plan a strategic and tactical marketing plan over 6 or 12 months
  • Take one day at a time, you can't eat an elephant in one go, take it bit(e) by bit(e)

The next steps
  • Come to one of our marketing success seminars and hear all this from the horses mouth
  • Hire Creative Rush on a project by project basis
  • Utilise the OnTap services of Creative Rush
  • Take a look at a non-exec director agreement, for regular meetings,support, strategy development and tactical delivery for your entire brand and marketing development

GET IN TOUCH TODAY!

Visit Creative Rush for all
needs or call
+44 (0)1793 600769

Filed under  //   Creative Rush   Marketing   Success in Business   Tips  
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Nov 27

The start of getting your customer journey right.

How to lead your customers through your website better!

In my time as a web developer, I have been asked do all sorts of things - including flashy intro home pages and entrance pages with no information on it or coded text other than and ‘Enter Here’ button. I have tried my best to bat these off and not touch them if I could help it.

Why? Isn’t the customer always right? Sometimes the client will know their industry better than I will. Is it not my job to try my best to understand their industry to be able to provide them with a website that will out perform their rivals and compete with the best in the business? Yes so I will listen and gleam as much as I am able to from them. Turn the coin over and should the client, if they have asked me to do work for them, trust that I am running a successful business because I am an expert in my field? Yes and in turn trust that the things that I suggest will not be extra work for me so that I can earn a quick buck or two, but to add value where I can to the work I have been tasked with.

When a client asks for a flash into page as a home page, most of the time I will say no. It will have a detrimental effect on the health of the SEO (Search Engine Optimisation) of the site and I build sites to a high SEO standard from the get go. The 1 or 2% of people that I think it is useful for would be the companies or advertising agencies putting up a TV advert online for people to see or the fact that SEO is of no worry to them because the site will only be up for 2/3 months for a product launch. No problems. If the client is wanting a new website with a flash intro or doorway page and SEO is a high priority for them then ‘No-way-Jose!’

Having a flash file and no text on the homepage in any search engines brain says, ‘There’s no text here, it’s not important enough for me to spend any time here, there are no links for me to follow and neither should my search engine visitors.’ Thus resulting in the site being of little importance and only appearing on page 10, 11, 12 or higher of any SERP’s (Search Engine Results Pages).

If you are building a new site and you do this in it’s infancy - even if the site will have 100% direct traffic and the client is not interested in SEO - in the end it will result in them spending £100’s if not £1000’s on SEO in the future to fix this and get the search engines liking the site again when they realise that they are missing out on a potential 70% market share of consumers who make buying decisions from page one results of search engines.

On the complete flip side, I have also been asked by clients to have home pages that contain all the information on their company and what they do. This way, in their eyes, when a customer visits their site they will know all about the services on offer, what they do and they can make an informed decision from that. I have tried avoiding this also.

Customer journey is key to the success of any website. Before getting head down into Photoshop or code, pencil drawings and flow diagrams of the site are the first step. Understanding fully the structure of the site, the loose headlines or titles about the content required together with how you are going to lead people to buy off your site, fill in your contact form or subscribe to your email newsletters is the way to start.

Getting a balance between the flash intro page and the cluttered mess of many home pages is a tricky and fine balancing act. You should never put 100% of what your product is about on your home page - if people come on read it and are not interested then they click off. This is called a bounce - hitting your site and going no further than the home page. Not having traffic driven to other pages of your site will decrease the ranking and importance of it together with not really engaging your customer correctly - will they come back?

Imagine if I were a cheese wholesaler and I made all my cheeses available on one page to buy. Knowing I have 1000’s of different cheeses limits what I could be doing for my customers. They would have to read through the whole list to buy and it would not be a great experience for them. Suppose that I get lots of sales for French soft cheeses and hard Swiss cheese, English soft cheese with fruit and oak smoked Bavarian cheese. This means that I could categorise them. I could have separate pages on the site to add value to my customers experience. I could put information on the region that the cheese was made in, the ingredients, the methods used. And I could even categorise it by country, hard or soft and even the fruity ones.

What is this all leading to then and why am I saying all this?

Having an flash intro entrance or doorway page for your site reduces the SEO hugely and in the same breath, I am letting people know I don’t want to build nasty sites that you will have to spend loads of money again when you want it to be found in the SERP’s for competitive search results. That’s not what I am in business for.

Entrance pages, doorway pages or a completely flash based website can not be read fully by the search engine spiders and they can not follow any links from the page, therefore reducing the importance of the site and never really giving it a chance.

Think about your customer experience. Lead them through your site. Every page should lead to another and ultimately lead to a sale or them filling in your contact form - what ever you have set you site up to do in the first place.

Don’t look for the cowboys out there that build your site in old school tables with text in images. Get someone on board for you next web project that do things right. Ask about W3C standards and WCAG accessibility testing. Get those on board that are looking to add value to your business where possible.

And finally… what ever you do give it time. Don’t look for quick fixes and false promises of getting you to number one on Google. You should be there for your company name anyway! Quiz the SEO guys and girls about getting your site up there for competitive search terms and ask them what they think about flash landing pages and overly clutters home pages. Getting this done is not an overnight job and can take 6 to 12 months for you to see an effect.

Filed under  //   Branding   Creative Rush   Web design  
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